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Summary Search Tickets Saturday 16th January 2021

 
Ticket Status Created Updated Expires Closed Type & Service Details  
1685 Open 22-Dec-20 14:58 22-Dec-20 14:58 22-Jan-2021 Planned Maintenance (Hosting Services) At KCOM, we’re committed to making sure that the services you receive are alwa ... Hide
Full Details At KCOM, we’re committed to making sure that the services you receive are always the best they can be, which means its sometimes necessary to carry out essential maintenance work.

We’re writing to advise you of some upcoming works to your service.

Global Switch Data Centre UPS annual routine maintenance and battery impedance testing

Global Switch Data Centre will be carrying out the annual UPS routine maintenance and battery impedance testing in Level 1/Room A7-2 Global Switch 1.
This work will take place on 12th January 2021 between 08:00 and 17:00 and will affect the following:
All hosting services located within in Level 1/Room A7-2 Global Switch 1.

Please note that during the works period we do not expect any outage, as the A and B power feeds will remain up. There is a minimal risk while work is being completed on the UPS.
If you have any questions regarding this work, or in the unlikely event of any problems with your service after the maintenance work period has ended, please contact the KCOM Service Desk on 0345 120 3782

Thank you in advance for your patience and cooperation.
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